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Honored Advisor

"Don`t have it, but can get one tomorrow"

Words you don`t want to hear when you need it "Now!".  But as dealers only stock high turnover items, that is usually what you hear these days.  I`ve heard the parts side of it from a local NAPA type store, that you have to look at inventory as dollar signs on it, every day it doesn`t sell it`s costing the store money and the 15% "restocking fee" on returns, the store loses money on that item.

 

I miss the days of a fat guy named "Al" with the blue shirt and a ashtray of cigarette butts on the counter.  Al knew his parts inventory and never had to look up anything...he didn`t need the new fangled "microfiche", Al was a Microfiche!   Al didn`t "special order", Al walked 20 steps in the back and came out with what you needed, I think if you needed a solenoid for a 1947 Alfa Romeo, Al would have it "on hand".

 

I needed a belt tensioner and I was so desperate I`d buy the whole assembly, it`s a common part on a lot of machines and if it locked up on the road, you`d be dead in the water, maybe make it to a field driveway if you are lucky and it didn`t overheat first. I learned long ago, no matter how "common", you call before driving 30 miles to the dealer.  The good thing about John Deere is they look it up and tell you the nearest dealer that has one and the nearest part I needed was at a dealer 70 miles away.   

 

Well, let me put it nicely, there are no more "Al`s" behind the parts counters anymore...and I had to special order it anyway.   Smiley Happy     ….  Smiley Sad

 

But "Have it the next day" I needed some Farrowsure B vaccine, the vet could get it "the next day" he wouldn`t have it on hand and he`s busy.  So I ordered it at 8:00am and at 2:00pm "the next day" Speedy Delivery had in on my doorstep.  I also ordered a dirty grain chain for the combine from Shoup (lots a luck, dealer having that on hand)  and that came on that same Speedy truck, in 18 hours after ordering.

 

So, I`m going to drive 70 miles to pick up a special order that may or may not be "in tomorrow on the truck".   Why am I doing this?  Shoup and Stockman`s supply have it on my doorstep 18 hours after ordering.  Shoup wouldn`t at all have something specialized as a belt tensioner, but why can`t equipment companies take orders and send this stuff out on Speedy?   Since dealers these days cater to selling <5 year old equipment and carrying logo sweatshirts and hitch pins.   Swear to God, the Tractor Supply store carries more parts than a dealership these days.  TSC will have points and condenser for a 50 Massey Ferguson and a radiator hose for a 8N Ford and 14" plow lays for a Minneapolis-Moline plow.

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5 Replies
Senior Contributor

Re: "Don`t have it, but can get one tomorrow"

Good point BA.  I just got off the phone ordering parts for my tillage equipment from Shoup.  They had all the parts, they will ship it today and I would almost bet the farm, it will be here tomorrow. I could have drove 15 miles to the Deere dealer but not sure they had the parts.  I don't need them for a few days anyway.

Farm a few more years and maybe you will get your parts shipped via a drone right to your broken down machine!! Smiley Wink Beans are leaving the fields fast around here.  Some are being docked for mold.    

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Senior Advisor

Re: "Don`t have it, but can get one tomorrow"

You think you have problems, try running a 1640. The guys behind the counter weren't even born when the thing was built. Needed the hydro shaft. Wasn't one in the state of IN. the closest one was in MO. Well looking on the bright side we were down less than 48 hours. At least it is still made.

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Honored Advisor

Re: "Don`t have it, but can get one tomorrow"

Yes, 3020.for some reason combine parts are like gold.   I always thought, I`d try and run as much John Deere as I can because of parts availability and service, not because I`m partial to the brand.   However, the Deere dealer 8 miles away was bought by a mega store and closed....so hell, might as well buy Massey Ferguson now and run over to Ruthven for parts....couldn`t be a whole lot worse.  (90 miles)Had to kind of laugh, I broke a bunch of teeth off the bean head auger, so ran to the dealer and they didn`t have as many as I usually keep on hand.  I come to the conclusion that buy 4 or 5 7720`s they`re kind of cheap and just jump on a different one if one breaks down and fix and wait for parts in July    Smiley Happy

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Veteran Advisor

Re: "Don`t have it, but can get one tomorrow"

BA, funny you mentioned the 7720's.  Forgot what year it was, maybe 10 years ago, but in the middle of corn harvest one year, I bought a decent 9510, just a deal and upgrade I didn't want to pass up at the time.  Obviously, since in the middle of corn harvest, my old 7720 was working fine --  I let it go for $12,000, although at the time thinking that if I had the shed space, I should have just put it in there for a backup.  Now, in hindsight, and considering what replacing my 9510 might cost, I could have justified just building another shed, running the 9510 until it quits, then pulling out the old 7720 and running it until retiring.

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Senior Advisor

Re: "Don`t have it, but can get one tomorrow"

Well the old 1640 took a dump last night and the rotor quit turning. Probably broke the bolts out of the hub. Raining today. Good day to take the rotor out. Surely some one will have some grade 8 bolts. WC, that spare sure sounds like a good idea.

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